Return Policy

Merchandise can be returned within 30 days of the invoice date. Simply ship the item(s), prepaid and insured to:

Ware-Pak, LLC
c/o Returns
Authorization #_________
2427 Bond St
University Park, IL  60484

Important to Note

All returned items must be pre-approved and in re-sellable condition.  Contact us during our business hours, M-Th, 9am-4:00pm(CT) and F, 9am-1pm(CT) for your authorization #.

Returns beyond the 30 day period will not be accepted.

No more than 5 copies of the same non-Light and Life book or product are accepted as returns, unless the items are damaged.

Please contact us should you receive an item that is damaged or defective. A Customer Care Representative will assist you on the details of the return. Damaged or defective items will be replaced. 952.925.3888 or

Returns are not accepted on icons.

Prison Orders: Please contact the prison of which you will be sending a book since prisons vary in their acceptance regulations.  Our customers are responsible should an order not be accepted by the prison and/or returned to either the customer or to Light and Life.